Frequently Asked Questions
Find answers to common questions about our luxury collections and services.
Are the products sold on Hirshleifers authentic?
Yes, Hirshleifers is an authorized retailer for all brands we carry. Every item is guaranteed 100% authentic and sourced directly from the designers.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. Please contact our concierge within 1 hour of placement to request any changes or cancellations.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.
How do I determine my size for specific designer brands?
Sizing varies by designer. We provide a detailed size guide on each product page, and our stylists are available for personalized fit consultations.
Is a signature required for delivery?
To ensure the security of your luxury purchase, all orders over $500 require a signature upon delivery.
Do you offer personal shopping services?
Our expert stylists are available for both in-store and virtual appointments to help you curate your wardrobe and find specific pieces.